Teachers' Perceptions of Public Employees' Performance Management Information System Effectiveness in Government Secondary Schools in Mzumbe Ward, Tanzania

Mercy M. Komba

doi:10.51867/AQSSR.1.2.6

Authors

Mercy M. Komba Mzumbe University, Tanzania Author https://orcid.org/0009-0005-6957-9334

DOI:

https://doi.org/10.51867/AQSSR.1.2.6

Keywords:

Educational System, PEPMIS, Performance Management System, System Usability, Teacher Engagement

Abstract

The Public Employees' Performance Management Information System (PEPMIS) was the focus of this study, which evaluated its effectiveness in government secondary schools in Mzumbe Ward, Tanzania. The study was guided by the expectancy theory that provided a framework for understanding employee motivation and behavior. A qualitative case study design was used, involving qualitative interviews with 13 teachers purposively sampled from Mongola and Mzumbe Secondary Schools. Data saturation determined the sample size. Thematic analysis was used to analyze data. The findings reveal that while PEPMIS enhances administrative efficiency and supports professional development, its effectiveness is hindered by challenges related to fairness, transparency, training, technical functionality, and network reliability, necessitating improvements for greater usability and satisfaction. Addressing these challenges through targeted interventions can enhance the system's effectiveness, user satisfaction, and overall impact on organizational performance. The study recommends training programs for teachers and school administrators, addressing technical infrastructure issues, and incorporating feedback mechanisms into PEPMIS to make it more responsive to teachers' needs and expectations. This paper contributes to the understanding of PEPMIS from teachers' perspectives. It highlights important insights for policymakers and educators in improving PEPMIS implementation and its impact on the country's education sector.

References

Ahmad, R., & Bujang, S. (2013). Issues and challenges in the practice of performance appraisal activities in the 21st century. International Journal of Education and research, 1(4), 1-8.

Bakkalbasioglu, E. (2020). How to access elites when textbook methods fail? Challenges of purposive sampling and advantages of using interviewees as 'fixers.' Qualitative Research, 25(3), 688-699.

https://doi.org/10.46743/2160-3715/2020.3976 DOI: https://doi.org/10.46743/2160-3715/2020.3976

Creswell, J.W. (2007). Qualitative Inquiry and Research Design: Choosing Among Five Approaches. Sage Publications, Thousand Oaks, CA.

Creswell, J.W. (2009), Research Design: qualitative, Quantitative, and Mixed Methods Approaches, Sage, London.

Dal Corso, L., De Carlo, A., Carluccio, F., Girardi, D., & Falco, A. (2019). An opportunity to grow or a label? Performance appraisal justice and performance appraisal satisfaction to increase teachers' well-being. Frontiers in Psychology, 10, 2361. https://doi.org/10.3389/fpsyg.2019.02361 DOI: https://doi.org/10.3389/fpsyg.2019.02361

eGA. (2022). Siku 365 za Raisi Samia, Mifumo ya Tehama yaimarika. e-government Agency, https://www.ega.go.tz/news/siku-365-za-rais-samia-mifumo-ya-tehama-yaimarika

Felício, T., Samagaio, A., & Rodrigues, R. (2021). Adoption of management control systems and performance in public sector organizations. Journal of Business Research, 124, 593-602. https://doi.org/10.1016/j.jbusres.2020.10.069 DOI: https://doi.org/10.1016/j.jbusres.2020.10.069

Franco-Santos, M., & Doherty, N. (2017). Performance management and well-being: a close look at the changing nature of the UK higher education workplace. The International Journal of Human Resource Management, 28(16), 2319-2350.

https://doi.org/10.1080/09585192.2017.1334148 DOI: https://doi.org/10.1080/09585192.2017.1334148

Klochan, V., Piliaiev, I., Sydorenko, T., Khomutenko, V., Solomko, A., & Tkachuk, A. (2021). Digital Platforms as a tool for the transformation of strategic Consulting in Public Administration. Journal of Information Technology Management, 13(Special Issue: Role of ICT in Advancing Business and Management), 42-61.

https://doi.org/10.1002/smj.3178 DOI: https://doi.org/10.1002/smj.3178

Mahad, A. I., & Muhindi, S. P. (2024). Influence of performance evaluation practices on employees'performance in the county government of Mandera, Kenya. African Journal of Emerging Issues, 6(18), 12-23.

Mbore, C., & Cheruiyot, T. (2017). Employee performance measurement and management in the African public sector. International Journal of Sciences: Basic and Applied Research (IJSBAR), 36(1), 187-201.

Mito, E. A., Ajowi, J. O., & Aloka, P. J. (2021). Teacher Training and Implementation of Teacher Performance Appraisal and Development Policy in Public Secondary Schools in Kenya. Asian Basic and Applied Research Journal, 6-16.

Ohemeng, F. L. K. (2011). Institutionalizing the performance management system in public organizations in Ghana: chasing a mirage? Public Performance & Management Review, 34(4), 467-488. https://doi.org/10.2753/PMR1530-9576340402 DOI: https://doi.org/10.2753/PMR1530-9576340402

Streubert, H.J. and Carpenter, D.R. (2003), Qualitative Research in Nursing: Advancing the Humanistic Imperative, 2nd Ed. Lippincott Williams and Wilkins, Philadelphia.

Van Waeyenberg, T., Peccei, R., & Decramer, A. (2022). Performance management and teacher performance: the role of affective organizational commitment and exhaustion. The International Journal of Human Resource Management, 33(4), 623-646. https://doi.org/10.1080/09585192.2020.1754881 DOI: https://doi.org/10.1080/09585192.2020.1754881

Vroom, V.H. (1964). Work and Motivation. John Willey & Sons, New York.

Yin, R.K. (2003). Case Study Research: Design and Methods. 3rd ed., Sage Publications, Thousand Oaks, CA.