LAMA, Padam Bahadur; YOUNJAN, Bishnumaya. Self-service technology banking under scrutiny: Does it truly improve customer engagement?. African Quarterly Social Science Review, [S. l.], v. 3, n. 1, p. 26–39, 2026. DOI: 10.51867/AQSSR.3.1.3. Disponível em: https://quarterlyreview.net/ojs/index.php/aqssr/article/view/164.. Acesso em: 21 apr. 2026.