MWENDA, Evans; MWANZA, Bupe Getrude Mutono; KASENGE, Clement. A TQM-centered framework for improving student satisfaction in higher education institutions in Zambia. African Quarterly Social Science Review, [S. l.], v. 3, n. 1, p. 57–67, 2026. DOI: 10.51867/AQSSR.3.1.5. Disponível em: https://quarterlyreview.net/ojs/index.php/aqssr/article/view/293.. Acesso em: 15 apr. 2026.