RAPHAEL, Charles. Service design for reducing waiting times and improving patient experience in Tanzanian primary-healthcare facilities. African Quarterly Social Science Review, [S. l.], v. 3, n. 1, p. 165–176, 2026. DOI: 10.51867/AQSSR.3.1.16. Disponível em: https://quarterlyreview.net/ojs/index.php/aqssr/article/view/333.. Acesso em: 15 apr. 2026.