R. N. Kagali and A. S. Sulle, “An analysis of the implementation of the quality management system in the public sector in Tanzania: A case study of TANESCO Kinondoni South Region”, Afr. Quarterly S.S. Review, vol. 3, no. 3, pp. 233–243, Jul. 2026, doi: 10.51867/AQSSR.3.3.22.