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Total Quality Management (TQM) principles and their application in Zambian higher education institutions: A Systematic literature review African Quarterly Social Science Review

Evans Mwenda, Bupe Getrude Mwanza-Mutono, Clement Kasenge (Author)

237-251

2026-02-18
A TQM-centered framework for improving student satisfaction in higher education institutions in Zambia African Quarterly Social Science Review

Evans Mwenda, Bupe Getrude Mutono Mwanza, Clement Kasenge (Author)

57-67

2026-01-13

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