Strategies for improving employee job satisfaction in the public sector: A case of Kasulu Town Council, Tanzania

Japhert Kipara Kipara

doi:10.51867/AQSSR.2.4.43

Authors

Japhert Kipara Kipara Institute of Accountancy Arusha, Tanzania Author https://orcid.org/0009-0000-6833-9690

DOI:

https://doi.org/10.51867/AQSSR.2.4.43

Keywords:

Employee Job Satisfaction, Job Satisfaction, Motivation, Public Sector, Tanzania

Abstract

This study investigated possible strategies for improving employee job satisfaction in Kasulu Town Council. The study was guided by Herzberg’s Two-Factor Theory. The study used 327 sample size out of 1800 target population, which included top management members, HR staff, and other employees, was selected using simple random and purposive sampling techniques. The study adopted a descriptive research design where the data were collected using questionnaires and analysed with the help of SPSS version 26.0. The findings revealed that employee job satisfaction is shaped by multiple organizational strategies, including provision of good working conditions, recognition and rewards, career development, leadership and supervision, employee engagement, support from the organization, effective communication, and work-life balance. To enhance job satisfaction, the council should strengthen health and safety measures by investing in occupational health programs, modern facilities, and welfare initiatives. In addition, it should institutionalize recognition and reward systems through the establishment of formal, merit-based mechanisms, as well as formalize flexible work arrangements.

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