Remote and hybrid work models in post-pandemic organizations: A systematic review

Rose Agneta  Khamunde; Magdalene Mungai; Jackson  Ndolo

doi:10.51867/AQSSR.2.4.64

Authors

Rose Agneta Khamunde KCA University, Kenya Author https://orcid.org/0009-0001-5320-6702
Magdalene Mungai KCA University, Kenya Author
Jackson Ndolo KCA University, Kenya Author https://orcid.org/0000-0002-7902-0842

DOI:

https://doi.org/10.51867/AQSSR.2.4.64

Keywords:

Employee Engagement and Productivity, Hybrid Work, Human Resource Management Practices, Post-Pandemic, Remote Work, Organizational Culture

Abstract

The COVID-19 pandemic has changed the way people work, making remote and hybrid work arrangements in organizations around the world rise. This systematic review examines 17 studies (journals/articles) that were published between the years 2018 and 2025 to understand how such work arrangements have influenced the outcomes and what factors justify their continued use in a post-pandemic environment. We conducted these studies through literature reviews based on scholarly databases, following the guidelines provided by Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA). One of the greatest findings in our research is that since 2020, remote and hybrid work arrangements have become increasingly common. This review seeks to address essential questions regarding the design of these work models, their implications for well-being, the challenges they raise, the modifications organizations should undertake, and the gaps requiring additional research. It provides a guide to developing sustainable hybrid work practices.

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