The influence of public relations promotional strategies on student enrolment in Tanzanian tertiary institutions

Authors

DOI:

https://doi.org/10.51867/AQSSR.3.2.42

Keywords:

Advertisement, Enrolment, Public Relations, Strategies, Tertiary

Abstract

There is a deliberate effort taken by the government of Tanzania to increase enrolment in tertiary education, shifting from an elite education model to a mass education system to meet the demands of a growing economy; this makes the student enrolment process a crucial aspect of educational institution management. This study assesses the influence of public relations promotional strategies on student enrolment. The study was guided by framing theory, which posits that the way information is presented – its context, emphasis and wording – shapes how audiences interpret, process, and act upon it. The study employed a cross-sectional research design. The target population was students, public relations and administration officers from a tertiary university in Dar Es Salaam, Tanzania. The study used a sample of 120 respondents from tertiary institutions in Dar es Salaam, employing simple random and proportional sampling methods. Data were collected through questionnaires, and quantitative data were analysed through SPSS ver. 21 (IBM). The study findings revealed that media relations, government relations, community relations, customer relations, and marketing communications show significant influence (p < .05), which implies that those are strong strategies used by PR to influence student enrolment. The results showed that promotional strategies for public relations had a positive and significant effect on student enrolment at tertiary institutions. Public relations promotional strategies have improved their understanding and made them feel emotionally engaged. This understanding has made them confident and improved their trust in the institution and social well-being. Therefore, tertiary institutions' management needs to increase efforts in terms of PR competence and financial issues to enhance student enrolment.

References

Amin, I., & Saputra, H. (2024). IAIN Curup's public relations strategy in branding the campus through the use of social media in new student admission promotion. Jurnal Dakwah dan Komunikasi, 9(1), 221-232. https://journal.iaincurup.ac.id/index.php/JDK/article/view/11751

Asemah, E. S., Nwaoboli, E. P., & Nwoko, Q. T. (2022). Textual analysis of select social media hate speech messages against clergymen in Nigeria. GVU Journal of Management and Social Sciences, 7(2), 1-14.

Bowen, J. D., Gogo, J. O., & Maswili, R. (2012). Marketing strategies that attract and increase student enrollment in institutions of higher learning: Case of private universities in Kenya. In Proceedings of the 2nd Annual Conference, Kabarak University.

Czarnecki, K., & Korpi, T. (2025). More funding, more students? Student funding policies and tertiary education enrolment ratios in 32 high-participation countries. Higher Education. https://doi.org/10.1007/s10734-025-01504-1

Eaton, G., & Cates, S. (2023). Is utilization of university-sponsored social media associated with increased social integration and retention among online students? An examination of social media as a moderator of student retention. Journal of College Student Retention: Research, Theory & Practice, 25(1), 24-50. https://doi.org/10.1177/1521025120965231

Halim, A., & Rofiki, M. (2022). The transformative leadership strategy: Efforts to improve the positive image of school. Jurnal Basicedu, 6(4), 5785-5793. https://doi.org/10.31004/basicedu.v6i4.3175

Johnson, S. M., & Davis, L. M. (2021). The evolving landscape of higher education public relations: The rise of social media and its impact on recruitment. Public Relations Journal, 13(3), 12-18.

Jones, C. R., & Smith, J. A. (2022). Public relations, reputation, and student choice: A model for understanding enrollment drivers. Public Relations Review, 48(4), 262-273.

KanKam, G. (2022). Are public relation strategies useful for Ghanaian public universities? An exploratory inquiry on the University of Education, Winneba in Ghana. Archives of Business Research, 10(7), 66-78.

https://doi.org/10.14738/abr.107.12317

Khan, S. N., & Qureshi, I. M. (2010). Impact of promotion on students' enrollment: A case of private schools in Pakistan. International Journal of Marketing Studies, 2(2), 267-274. https://doi.org/10.5539/ijms.v2n2p267

Ki, E.-J., Li, C., & Tang, T. (2021). When public relations meet social media: A systematic review of social media-related public relations research from 2006 to 2020. Public Relations Review, 47(4), 102081.

https://doi.org/10.1016/j.pubrev.2021.102081

King, N. (2008). Templates in the thematic analysis of text. In C. Cassell & G. Symon (Eds.), Essential guide to qualitative methods in organizational research (pp. 256-270). Sage Publications. https://doi.org/10.4135/9781446280119.n21

Kothari, C. R. (2004). Research methodology: Methods and techniques (2nd ed.). New Age International Publishers.

Lee, J. H., & Smith, A. M. (2023). The impact of multifaceted public relations strategies on higher education enrollment. Public Relations Review, 49(2), 212-224.

Muniko, R., & Akpabio, E. (2023). Social media and public relations practice in Tanzania. In A. A. Anani-Bossman, T. E. Mudzanani, C. B. Pratt, & I. A. Blankson (Eds.), Public relations management in Africa: The practical, the conceptual and the empirical (Vol. 2, pp. 125-141). https://doi.org/10.1007/978-3-031-32751-3_6

Ngure, J. (2018). Influence of marketing strategies on performance of Strathmore University, Kenya (Master's thesis, Strathmore University).

Nguyen, T. T., & Tran, H. P. (2022). Manipulative marketing tactics in higher education: Implications for institutional reputation. Journal of Educational Marketing, 42(3), 231-248.

Oanh, V. T. K., Tung, T. M., & Cuc, T. T. K. (2023). Research on public relations activities and their impacts on student recruitment by higher education institutions. Migration Letters, 20(4), 216-233.

Opoku, C. M. P. (2025). A systematic review of public relations strategies in Ghanaian universities: Implication for higher education management. Asian Journal of Advanced Research and Reports, 19(3), 1-10. https://doi.org/10.9734/ajarr/2025/v19i3916

Otiso, K. N., & Mandago, R. (2021). Influence of promotion strategy on student enrolment in Kenyan universities. International Journal of Multidisciplinary Research and Analysis, 4(11), 1597-1606. https://doi.org/10.47191/ijmra/v4-i11-17

Rine, P. J., Brown, J. T., & Hunter, J. M. (2021). How institutional identity shapes college student recruitment: The relationship between religious distinctiveness and market demand. American Journal of Economics and Sociology, 80(1), 133-159. https://doi.org/10.1111/ajes.12375

Tran, M. T., Ngo, B. N., Oanh, V. T. K., Tran, T. K. C., Duong, H. L., & Trinh, L. T. (2024). Utilizing public relations for achieving success in enrollment: Observations drawn from an extensive study of higher educational institutions. Journal of Infrastructure, Policy and Development, 8(7), 1-22. https://doi.org/10.24294/jipd.v8i7.4877

Trital, N. N., Kharel, S., & Acharya, B. (2024). A comprehensive analysis of students' enrollment trends in tertiary education. CDC Journal, 31(45). https://doi.org/10.3126/cdj.v31i45.68981

University Grants Committee. (2020). Guidelines for multiple entry and exit in academic programmes offered in higher education institutions. University Grants Committee.

Wang, Q., Chen, W., & Li, Y. (2023). Personalization in higher education marketing: Customized communication for student recruitment. Journal of Marketing in Higher Education, 33(1), 98-118.

Downloads

Published

2026-06-09

How to Cite

Sanga, F. E. (2026). The influence of public relations promotional strategies on student enrolment in Tanzanian tertiary institutions. African Quarterly Social Science Review, 3(2), 482-489. https://doi.org/10.51867/AQSSR.3.2.42

Similar Articles

1-10 of 142

You may also start an advanced similarity search for this article.